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How long for password to dl after purchase?

PostPosted: Mon May 02, 2011 8:03 pm
by n0rea11y
Hi, I was under the impression I would be receiving a password relatively soon after purchase. I received my paypal confirmation receipt but It's almost been 24 hours and no password email. Is this usual?

Re: How long for password to dl after purchase?

PostPosted: Thu May 05, 2011 12:01 am
by n0rea11y
Approaching 72 hours now. No password and no reply to my email to support. Is it time for me to start contacting my credit card company? Is there a mod in this place who can assist?

Re: How long for password to dl after purchase?

PostPosted: Thu May 05, 2011 5:23 am
by Waterd103
Blue salamander is the designer and mod, he generally answers here in 24 hours, and i received my code in 5 minutes.

I dont know why blue salamander didnt reply yet and im sad of what happened to you. Im sure you eventually will get your code (or your money) but I can know its upsetting to want to play something and not able right away despite paying for it.
I dont know how to help your situation.

Re: How long for password to dl after purchase?

PostPosted: Thu May 05, 2011 2:26 pm
by BlueSalamander
Hi, I was under the impression I would be receiving a password relatively soon after purchase. I received my paypal confirmation receipt but It's almost been 24 hours and no password email. Is this usual?
The email is sent automatically. Perhaps your email software put the message into a Spam folder. That would explain why you could not see it.

Approaching 72 hours now. No password and no reply to my email to support.
Sorry, but I can't promise to reply emails within a certain number of hours. I usually check them two times per week. If you want a refund please let me know by email.

Re: How long for password to dl after purchase?

PostPosted: Thu May 05, 2011 3:07 pm
by SuicideBunny
BlueSalamander wrote:I usually check them two times per week.

any guesstimate on the next time that happens?

Re: How long for password to dl after purchase?

PostPosted: Thu May 05, 2011 3:21 pm
by BlueSalamander
any guesstimate on the next time that happens?
Well, divide a week in two, you get three and a half days. So around Sunday. Why?

Re: How long for password to dl after purchase?

PostPosted: Thu May 05, 2011 3:28 pm
by SuicideBunny
BlueSalamander wrote:
any guesstimate on the next time that happens?
Well, divide a week in two, you get three and a half days. So around Sunday. Why?

sent you an email earlier and wanted to know whether to expect an answer before i lose Internet for a month.

Re: How long for password to dl after purchase?

PostPosted: Thu May 05, 2011 3:35 pm
by BlueSalamander
Oh yeah, check your email now, I've replied. :)

Re: How long for password to dl after purchase?

PostPosted: Thu May 05, 2011 3:36 pm
by SuicideBunny
nice, thanks.
also, interest = internet in the above post. been a long night.

Re: How long for password to dl after purchase?

PostPosted: Thu May 05, 2011 3:40 pm
by BlueSalamander
Ahaha... okay.